At Courtside Melbourne, we are committed to delivering your orders promptly and securely while providing excellent customer service. We understand that timely and reliable shipping is important to you. Below is our shipping policy outlining processing times, delivery options, and related information to keep you informed every step of the way.
Processing Time
Orders are processed within 1–2 business days. During peak periods, launches, or promotions, this may take slightly longer — but we’ll always aim to get your order out as quickly as possible.
Shipping Costs
We currently ship within Australia using trusted national carriers.
- Standard Shipping is a flat rate of $12.50
- Free for orders over $200.
- Express Shipping is available for $20.
Delivery Times
- Standard delivery takes approximately 2–6 business days after dispatch
- Express delivery takes 1–3 business days.
Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with tracking details so you can follow your delivery in real time.
Authority to Leave (ATL)
All orders are shipped with Authority to Leave unless you request otherwise. If you’d prefer a signature on delivery, please contact us before placing your order.
International Shipping
We currently ship within Australia only, but international shipping is coming soon.
Need Help?
For any questions or assistance with your order, contact us at customerservice@courtsidemelbourne.com — we’re here to help.
CONTACT US
Questions about your order, shipping, returns, or anything else? Hit us up - we’ve got you
